Returns & Exchanges

Ted Baker offers a seamless return process for items purchased online, allowing customers to return unworn products within 30 days of delivery for a full refund. Please ensure all original tags remain attached and the items are in their original condition to qualify for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring the Ted Baker aesthetic is preserved and the contents are protected during transit.

3

Attach the Shipping Label

Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your parcel.

4

Drop Off and Track

Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund has been successfully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing